About The Client

System88 enables businesses to digitally transform their operations utilising cutting edge technologies delivered through quality expertise. Its managing director commissioned Rezaid to deliver a bespoke, web based solution for clients in the food manufacturing and distribution sector.

The Challenge

Food manufacturing businesses prepare packaged food items for their clients. Paper-based checks and processes are in place to ensure that food safety standards are followed throughout the entire food preparation process, from delivery of stock, through the cooking and packing process, to storage and distribution. Manual entry process involved printing, completing, filing and managing an unwieldly number of paper forms on a daily basis. To bring efficiency to the entire process, a digital system was needed to overhaul and replace the outdated and unwieldly paper system, whilst ensuring that all food safety standard procedures were correctly followed, recorded and audited.

The Solution

Clients now access the new cloud-based system using desktop PCs and tablets to complete electronic forms that form part of an end-to-end, bespoke, real-time food safety and hygiene management solution. The new system provides web based interfaces through which the staff members carry out their routine operations at each stage of the food preparation process. All processes from ‘Goods in’ to ‘Goods out’ i.e. planning, checks, assembly line, approvals etc. form part of the new system. Digitisation of the system has also streamlined reporting and the system now generates all the reports needed to manage the company’s operational needs. Crucially, Rezaid’s custom-built solution provides a complete, hassle free audit trail of each user’s activity leading to greater transparency and accountability at each stage of the process.